ID :
205911
Thu, 09/08/2011 - 06:33
Auther :

KLIA CLIMBS A NOTCH IN SMARTTRAVELASIA.COM 2011 BEST IN TRAVEL POLL

KUALA LUMPUR, Sept 8 (Bernama) -- KL International Airport's (KLIA)
position as one of travellers' favourite airports was further proven when it
moved up a notch, claiming the fourth spot in the "Top 10 Airports Worldwide"
category of the SmartTravelAsia.com 2011 Best in Travel Poll.

KLIA was ranked fifth in last year’s poll.

Malaysia Airports managing director Bashir Ahmad said Malaysia
Airports was indeed pleased to be recognised as one of the most preferred hubs
in the world.

"We place great emphasis on continuously enhancing customer experience
at all our airports, particularly KLIA by improving our service and
facility standards," he said in a statement, here ,Wednesday.

Smart Travel Asia is the region’s only dedicated online travel magazine with
over one million readers worldwide.


The readers' votes are based on substantial hands-on travel experience,
word-of-mouth at dinnertime chats, as well as ideas of the brands drawn from
advertising and editorial exposure in the media, a great deal of this online.

Bashir said what made the award more meaningful was that the respondents
from Asia made up more than 50 per cent of the total respondents, indicating
KLIA’s strong presence in this sector, challenging other popular airports in
Asia such as Korea’s Incheon Airport, Singapore’s Changi Airport and Hong Kong
International Airport.

He said approximately 60 per cent were based in Asia (mainly Singapore,
Australia, Hong Kong, India, China, Japan, Malaysia, Thailand, the Philippines,
and the Middle East), 20 per cent in UK/Europe and 20 per cent in USA and North
America.

As many as 92.4 per cent of the voters said they drew their primary image of
brands from the Internet and 88.8 per cent said they made travel decisions
online.

The award was received at KLIA today by Malaysia Airports' senior general
manager of Operations Services, Azmi Murad.

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