ID :
47867
Fri, 02/27/2009 - 07:34
Auther :

HEAVIEST WORKLOAD AT KL INDONESIAN EMBASSY

By Datuk Seri Azman Ujang

KUALA LUMPUR, Feb 26 (Bernama) -- The workload borne by Indonesian Embassy staff in Malaysia is the heaviest compared to the country's missions elsewhere, Ambassador Da'i Bachtiar said.

He said this was due to the size of Indonesian workforce in this country,
coupled with the one-day service concept adopted by the embassy.

Under this work concept, all business for a particular day must completed on
the same day and cannot be brought forward to the following day.

He said that each day, hundreds and sometimes more than 1,000 people deal
with the embassy which forces its staff to put full effort into the work.

"I say the embassy's work in Kuala Lumpur is a lot, in fact the heaviest
compared to other places. And it is normal for the staff to work until 11pm," he
said at a dinner to honour three embassy officers who will end their service
here and their replacements at the embassy Wednesday night.


Da'i said he appreciated very much the sacrifices and services rendered by
all the staff who work under extraordinary circumstances where they have little
time for their families.

"In Kuala Lumpur, we really work. Rest only one hour to eat and pray,"
he said.

He also announced that the Indonesian government had recognised the service
efficiency of the embassy here which recently received the Citra Cup from
President Susilo Bambang Yudhoyono.

Only two Indonesian embassies received the award, besides the embassy in
Singapore.

Da'i, who prior to becoming the ambassador here last year was Indonesian
National Police Chief, also advised all his officers to avoid using rough
language while dealing with Indonesians requiring the embassy's service.

"Those who come to the embassy, already have many problems and under
stress. We should not add their problems. We should treat them well and stay
calm by controlling our emotion," he said.

On Indonesian immigrants in Malaysia, he said their numbers were estimated
between 1.2 million and two million while problems affecting them were on the
rise, especially workers who were not paid salaries and those involved in crime.

Da'i however said work experience in Kuala Lumpur was very useful as Foreign
Ministry employees.

"After serving here, if reposted to other countries, surely the workload is
very light compared to Malaysia," he said.

An officer who was reassigned after four years here, Eka Aryanto Suripto,
admitted that the embassy staff had to sacrifice time for family because of the
big and challenging workload.

"The work is a lot but interesting. Every day we face challenges but as
diplomats this experience is very useful.

"There are problems in all bilateral relationships, but as two countries
sharing the same roots those are actually small problems. We have to give
priority to bigger things where ties we have forged and the understanding is
very good," he said.

-- BERNAMA


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