ID :
98184
Mon, 01/04/2010 - 23:46
Auther :

BANKS DISPLAY CHARGES FOR CASH WITHDRAWAL AT ATMS




KUALA LUMPUR, Jan 4 (Bernama) -- In line with international best practices,
automated teller machines (ATMs) of all commercial banks have, with effect from
Jan 1, 2010, begun to alert customers via the ATM screen on the charges for cash
withdrawals made at an ATM of a different network or a bank.

The message on the ATM screen will appear before the user commits to making
the cash withdrawal to enable the user to decide whether to proceed with, or to
cancel the transaction, said the Association of Banks in Malaysia (ABM) in a
statement.

ABM said the initiative was an additional measure taken by its member
banks towards more effective disclosure. Information on fees and
charges of the banks' respective products and services are already prominently
displayed on the banks' websites and made available at branch premises.

Commercial banks will continue to innovate to ensure that the standards and
quality of their services are world class, it said.
-- BERNAMA

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