Head of Information Systems Unit of Qatari Hajj Mission: The Unit Continues to Update Electronic Systems to Serve Qatar's Pilgrims

Mecca, June 29 (QNA) - The Head of the Information Systems Unit at Qatar Hajj Mission Abdulhadi Obaid Al Mahran, said that the unit continues to update the electronic systems to serve the pilgrims of the country and facilitate all matters related to the Hajj journey, starting with the registration process or after the stage of electronic sorting, choosing them to perform the Hajj and registering them through the electronic track at the Ministry Hajj and Umrah in the Kingdom of Saudi Arabia and obtaining the Hajj visa and electronic bracelets, and then their arrival to Mecca. He added that the unit is the main driver of the process of integration and communication with the Saudi Hajj system in registering pilgrims and facilitating transactions and support for all units supporting the mission and the Qatari Hajj campaigns. He pointed out that services have been added to link the pilgrims of the State of Qatar with direct contact through the unified call and support center, to provide them with assistance as soon as possible and to answer all their inquiries. He said that this is done through the free hotline that allows communication from within the State of Qatar by number (132), and also allows every pilgrim to communicate free of charge with the mission from within the Kingdom of Saudi Arabia via the number (8003040444). Al Mahran said that the unit added the feature of sending the pilgrim's location to request assistance in normal and critical cases. He stressed that the unit has prepared an electronic system for campaigns to enable it to manage the registration of its pilgrims, collect the required documents, manage the means of transportation and their places of residence in Mecca and the holy sites, and determine the number of administrators for each campaign, including doctors and employees. He pointed out that the unit trains campaign representatives to deal with the electronic track and complete their procedures, in addition to issuing permits for pilgrims through the Qatari Hajj system linked to the Saudi Hajj system. He pointed out the need for pilgrims of Qatar to carry electronic wrist bracelets, which have been approved by the Saudi Ministry of Hajj and obligatory for all pilgrims, and they carry the pilgrim's data and the Saudi Ministry of Foreign Affairs permit, as the pilgrim cannot travel through the Mashaer train except with these bracelets. Al Mahran said that the unit provided an e-reader system for the pilgrims' bracelets on smart devices to allow only pilgrims of the State of Qatar to enter the camps in Mina and Arafat. He pointed out that the unit is preparing the electronic Hajj system and preparing it to work before the Hajj season, and making registration available through handheld devices such as mobile devices and tablets, which facilitates the entry and registration of users in the system. He stressed that the unit assists all mission units in preparing reports, especially on approvals, campaigns and the health conditions of pilgrims during the performance of rituals. It is worth noting that the Qatari Hajj mission works with perseverance and diligence to ensure the provision of distinguished services to the pilgrims of the State of Qatar and to perform hajj and all rituals in the best conditions and in the correct manner. (QNA)