Malaysia Airlines Asked To Pay US$1,758 For Losing Passenger's Bag

NEW DELHI (India), May 31 (Bernama) -- Malaysia Airlines has been asked by the New Delhi District Consumer Forum to pay US$1,758 (Rs100,000) to a woman passenger for losing her baggage on her trip from Delhi to Langkawi on March 7, 2008. The Hindu reported that a bench of the consumer forum asked the airline to pay the compensation to Mumbai resident, Farah Mehta. Mehta travelled to Langkawi to attend a friend's wedding, but on reaching there she could not find her bag in which she had kept her dresses and gifts for the occasion. The bag could not be located even after returning to India and on complaining at the airline's office, they offered her US$281 (Rs16,000) according to the weight of her luggage, but she had refused to take the said amount and approached the forum. "In light of the facts, the total tour was spoilt, and she suffered great emotional, physical, mental anxiety and worry. The paltry offer (of the airline) for the loss only added insult to injury," said the bench comprising the forum's president, C.K. Chaturvedi, and members, S.R. Chaudhary and Asha Kumar. Hence, it was decided that an amount of US$1,758 (Rs100,000) in total would be just compensation to the complainant. -- BERNAMA