AIRASIA GOES LIVE WITH NEW SKIES RESERVATION SYSTEM

KUALA LUMPUR, July 10 (Bernama) -- Low cost carrier, AirAsia, has
successfully completed the implementation of its new state-of-the-art
reservation system, New Skies, ahead of schedule.

The system migration from Open Skies to New Skies, which was expected to be
completed at 6pm on Sunday, was fully completed from 3.15 pm Saturday, AirAsia
said in a statement.

New Skies is powered by Navitaire, a subsidiary of industry-leading
technology and business solutions provider, Accenture, it said.

As the New Skies booking system takes over, AirAsia guests can now continue
to carry out online bookings on www.airasia.com as well as purchases through
AirAsia sales offices, counters and the call centre.

All Self Check-In services via the web, mobile and kiosks at the airport are
also functioning normally, along with self-manage options online, such as adding
check-in baggage weight, pre-order hot meals and seat selection, it said.

Kathleen Tan, Regional Head of Commercial, AirAsia, said: "Surpassing our
own expectations and completing the new reservation system successfully ahead of
schedule only reiterates our commitment to provide the best services to our
guests.

"We set a record of only nine months to complete this major migration, while
other major airlines usually take between 18 – 24 months."

Among the exciting features which guests will experience in the New Skies
reservation system is the Low Fare Finder.

Guests will have the convenience of viewing the lowest fare available
according to their selected destination and preferred date of travel.

AirAsia guests will also be able now to book seats for multi-cities in one
transaction, that is, guests flying from Perth to Kuala Lumpur to Hong Kong and
return, do not need to make two separate bookings anymore.

This was a limitation with the Open Skies system.

The new system is also able to support characters such as Mandarin, Thai,
Japanese and other language characters.

This makes it easier to include more robust content for
AirAsia’s multilingual guests globally, in a continuous effort to be
relevant and stay ahead as a leading industry player.

-- BERNAMA