QNB's Human Capital Division Awarded ISO 9001:2008 Certification

Doha, March 15 (QNA) - The human capital division at QNB Group has been awarded the ISO 9001:2008 standard by the British Standards Institution (BSI) after undergoing an evaluation process by the organization. The evaluation included quality management system development, a management system documentation review, pre-audit, initial assessment, and clearance of non-conformances, all of which work to identify corrective actions that eliminate non-conformance to the quality management standard. ISO 9001:2008 is the world's most widely recognized quality management system (QMS). An ISO 9001 QMS helps an organization continually monitor and manage quality across all operations, and outlines ways to achieve, as well as benchmark, consistent performance and service by putting in place processes that allow it to improve the way it operates at all levels. QNB's human capital division officials expressed their appreciation of the award and the division's commitment to ensuring consistent quality in the services the division provides within the group, as it believes in the impact of investing in human resources. The group has received multiple global awards and certificates recognizing the quality of its services, as well as its constant growth and improvement. This includes several ISO certifications, notably that QNB were the first bank in Qatar to be awarded both the ISO 22301:2011 certification in business continuity management (BCM) and the ISO 27001 certification in information security management for datacenter operations. QNB Group's presence through its subsidiaries and associate companies extends to more than 27 countries across three continents providing a comprehensive range of advanced products and services. The total number of employees is more than 15,200 operating through more than 635 locations, with an ATM network of more than 1,390 machines. (QNA)