NBT Call Center has responded to over 1,000 VAT related queries

Manama, Jan. 7(BNA): The Call Center has successfully responded to over 1,000 VAT related queries per day through its hotline (8008001) and by email (vat@mof.gov.bh) since the induction of the VAT on January 1, 2019. The National Bureau for Taxation (NBT) noted that the sudden influx of queries reflects consumers and investors’ eagerness to expand their VAT procedural and legal framework knowledge. As a result, the NBT will increase the total number of people employed in the Call Center to advance its customer service standards and to equip the center with the resources it needs to manage sudden influxes. The NBT concluded by reiterating that all its communication chanels are open to further queries related to the VAT procedural or legal framework. Citizens can contact the Call Center on 80008001 or vat@mof.gov.bh in addition to taking advantage of the information available on NBT’s website (www.nbt.gov.bh), Instagram and Twitter (@NetworkNBT).