ID :
85950
Sat, 10/24/2009 - 19:19
Auther :

MALAYSIA AIRLINES TO UPGRADE RESERVATIONS SYSTEM OCT 31-NOV 1




KUALA LUMPUR, Oct 24 (Bernama) -- Malaysia Airlines (MAS) will be upgrading
its reservations system from 11pm Saturday, Oct 31 to 12noon Sunday, Nov 1.

During this system upgrade, the reservations and ticketing services at its
call centres, ticket offices and the web booking facility will be inaccessible.

However, all other services, including check-in, will remain same, MAS
said in a statement here Saturday.

"The upgrade will take 13 hours, and we are doing this over the weekend to
minimise any inconvenience to our passengers," MAS general manager, transition
management, Mohd Salleh Ahmad Tabrani said.

To ensure a seamless travel experience, he advised customers to complete all
their travel requirements before Oct 31.

"Please book and purchase your flight tickets, make changes to your flight
itinerary or make special requests such as meals, seat selection and complete
your Enrich online redemption early. Please avoid making any travel transactions
during the upgrade," he said.

Customers are also encouraged to contact the call centre at 1300-88-3000 and
provide their mobile numbers to enable the airline to contact them promptly
should there be any changes to their flight.

-- BERNAMA

X