etisalat announces three-day free services for its Blackberry Users

Abu Dhabi, Oct 13, 2011 (WAM) - etisalat announced yesterday that it will compensate its BlackBerry users on both pre-pay and post pay accounts, after a widespread outage was reported by BlackBerry's manufacturer Research-in-Motion (RIM). Prepaid customers will receive the equivalent of three days usage, free-of-charge and credited to their account within 24 hours, while for post-paid customers, this will be adjusted in their monthly bill. Matthew Willsher, Chief Marketing Officer, etisalat said: "Our partner RIM is working on resolving the issue currently impacting users. Keeping our customers satisfied is a priority for us and given the exceptional and unprecedented circumstances, we are compensating our BlackBerry users to demonstrate our care for their loyal and ongoing custom." - Emirates News Agency, WAM